Last updated: August 1st, 2024
The privacy policy for EssayProfy.com elucidates why and how we collect, store, use, and/or share data provided by you (the service user) while availing of our services, visiting our website, and approaching us for service-related assistance, sales, marketing, or any other purpose.
With the privacy policy, we have explained service norms and practices in detail to maintain transparency in communication. Kindly carefully review every section of the policy to get a clear comprehension of our practices and your rights as a service user. In case you don't agree with any section of our policy, please avoid using our services. Alternatively, if you do agree but have questions, feel free to get in touch with our support executives at [email protected].
INFORMATION WE COLLECT
Personal Information Shared by the User
We collect data that you, as a user, provide at the time of registration while enquiring about our experts or services or participating in any promotional event run by our site. The personal information includes:
First and last name
Usernames of registered users
User’s email
Account Password
Contact number
Gender
Birthday date
Testimonials
Order details
Education and profession-related details
Additional files uploaded by the user
Note: All information provided by you must be true, accurate, and up-to-date. Kindly notify the team beforehand in case of any changes or updates.
Social Media Login Data
When you register with us through social media accounts, such as Facebook, Google, or other accounts, we receive your profile details from the host site. The type of information retrieved varies by platform but generally includes your name, email address, and other details that you have shared with the public on that particular platform. We use your information as described in the privacy policy and hold no responsibility for the social media service provider's use of your details.
Sensitive Information
We do not process sensitive data or entertain such activities.
Automated Data Acquisition
Our website automatically collects information when you avail of our services for security and operational purposes, which includes your name and contact details, the device and usage, the I.P. address, country, location, cookie I.D., language preferences, browser details, referring URLs, and details about when and how you used our services and other technical data.
Payment Details
We use a third-party processor to collect, use, and process payments as per our privacy policy guidelines.
HOW YOUR INFORMATION IS PROCESSED
Our platform processes information for multiple purposes based on your use of our products and services. Kindly note that we may process your information to
create, authenticate, and manage your user profile so you can sign up, log in, and use it whenever required
facilitate and deliver the requested services for managerial activities
request suggestions and inform you about the latest updates about our products/services
respond to your questions and solve potential challenges that you encountered while using our products or services
share administrative details about our services, products, updates/changes in the policies, and other important business activities
promote marketing activities, evaluate their efficacy, and monitor the security measures for preventing data breaches
process information for legal activities or respond to your queries via chatbots, emails, or other contact channels
de-identify, aggregate, and/or anonymize collected data to ensure no identifiable information is linked to it (Note: We may use the anonymized and aggregated data for research and marketing and share it with third parties at our sole discretion.)
conduct different polls and surveys for data analytics and external compliance services to evaluate customer engagement and enhance user experience
optimize and provide relevant advertisements based on your search history
respond to legal disputes raised by you and establish our legal rights
WITH WHOM DO WE SHARE YOUR DATA
EssayProfy does not share, transfer, or sell user data to a third party. However, that excludes parties we use for running our site and providing the requested services and products. All our collaborations occur only when all parties agree on not sharing, selling, or transferring user data that they receive from our site. Parties we share your information with include:
Subcontractors
Hosting service providers, website service providers, claim adjusters, technicians, I.T. specialists, advertising and marketing specialists, accounting and bookkeeping offices, and legal advisors who process user data, manage technical infrastructure, and monitor the website's functionalities following the guidelines listed in our contract.
Advertisers & Intermediaries
Advertisers and intermediaries may process user data for selecting advertising content for display on the basis of information available from cookies and different online identifiers with similar details.
Payment Intermediaries
Once the payment process is complete, the payment details are forwarded to the payment intermediaries.
Legal Compliance & Protection of the Company
We may disclose or share certain user information as permitted by law and this privacy policy under any of the following conditions:
To respond to service requests
To respond to claims of violating the third party's rights
To respond to potential violations of our privacy policy
To adhere to standard legalities
To protect the rights, agents, users, associates, and/or the safety of the company and the public by collaborating with other bodies for the prevention of fraudulent activities and other security breaches
Please note that by sharing your personal information and agreeing with the clauses in our privacy policy, you permit data sharing and processing for the purposes we have listed in the policy.
LEGAL BASES FOR DATA PROCESSING
We may use and/or process your data based on the use of our services and products or on one or more of the legal bases as discussed below.
Data processing is done for a purpose only with your consent. You can withdraw content by connecting with us at [email protected].
Processing is done to deliver the services and provide you with the products as listed in our Terms and Conditions in order to meet our contractual obligations.
Processing is done to achieve the targeted outcomes, such as:
Running promotional campaigns through social media, media outlets, and affiliates to increase engagement
Conforming to accounting and financial legislation
Evaluating the company's potency by assessing website traffic and commercial results
Verifying experts' information to prevent fraudulent activities, promote data safety, and enhance user experience
Complying with legalities where necessary to cooperate with regulatory and law enforcement bodies for exercising and defending legal rights or disclosing details as litigation whenever required.
In all circumstances, we will notify you about the applied legalities for data processing. We will also keep you informed when processing is not possible under specific legislation.
Please understand that processing is done only for legal causes according to the applicable law with your consent to provide requested services and meet contractual obligations, to protect your legal rights, or to meet the business interests.
DATA USE LEGISLATION FOR USERS IN THE U.S.
CALIFORNIA RESIDENTS' PRIVACY RIGHTS
The California Civil Code Section 1798.83, or the "Shine the Light" law, permits our service users, who are residents of California, to request data once a year without additional charges. The personal information will be categorized according to the names and addresses of the parties with whom data was shared the previous year. In case you are a minor (below 18) and have used our services, you can write to us for immediate action on removing any unwanted data or public posts. Remember to include a residential statement in the email suggesting you are a resident of California. We assure you that prompt action will be taken on your request, and no post will be publicly displayed. However, kindly be aware that no data will be completely removed from our database for legal and safety reasons.
CCPA PRIVACY NOTICE
The California Code of Regulations identifies a "resident" as:
Anyone resides in California on a temporary or transitory basis
Anyone domiciled in California outside the state for a transitory or temporary purpose.
If you are either of the "residents," you must abide by certain legalities and obligations around personal data.
Rights under the CCPA
The CCPA empowers California residents with certain data protection rights, like the following:
Right to Notice: You have the legal right to get notified about data collection, the categories of the information being collected, and the purpose.
Right to Request: You have the right to detailed information regarding data collection, use, processing, sale, sharing, and disclosure of information for business activities.
Right to Say No Or Opt-Out: You have the right to say no to selling personal information. NOTE: WE DO NOT SELL PERSONAL DATA TO OTHER PARTIES.
Right to delete: You have the right to ask us to remove all your information. Upon your request, we delete all records and direct our network providers to the same unless an exceptional situation arises.
However, your request may be declined if the data is necessary for any of the following scenarios:
To complete a transaction, deliver the requested services, take anticipatory actions, or meet contractual needs
To ensure safety and integrity, use personal data proportionately for the required purposes
To debug products for identifying and repairing unintended errors in an existing function
To preserve and exercise consumer’s free speech right or other legal prerogatives
California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.)
Engaging peer-reviewed statistical, scientific, or historical research for the benefit of the public while complying with the standard privacy laws and ethical considerations when removing data may greatly affect the outcome of the research that you had previously consented to.
Enabling internal uses aligning with your expectations on the basis of your relationship with our team.
Adhering to the legal norms to avoid discrimination and ensure fair exercise of your consumer rights in any of the following conditions:
Denying services or products
Providing unacceptable quality services or products
Charging different prices, using erratic discounts, or imposing irrelevant penalties
Correcting inaccurate data or upgrading information in records on request.
Limiting the access and disclosure of sensitive information.
NOTE: We do not use or disclose sensitive information in any form to a third party.
Exercising the CCPA Data Protection Rights
If you are a California resident, you can exercise your CCP right by connecting with us at [email protected]. We will verify your identity with the data available in our system. To authenticate, you will be requested to provide specific information that you previously shared with us. For example, it could be a security question that you had answered at the time of registering. In case you fail to verify the primary identification information, we may use other methods to ensure safety and fraud prevention. Only after verification, all additional information will be deleted.
U.S. Penalties
CCPA (California Consumer Privacy Act)
Violating the CCPA can bring penalties of up to $7,500. In case of willful violation, $2,500 is charged for every violation, while for advertent violation, 30 days are offered for a cure. A user can demand $100 for statutory damage and not over $750 per consumer in every occurrence or actual damages, whichever is greater, caused due to security breaches.
VCDPA (Virginia Consumer Data Protection Act)
In case of repeated violations of the VCDPA forms after 30 days of the cure period, or if the processor fails to comply with the Attorney General's written statement, s/he will announce an injunction to prevent VCDPA violations and can stipulate a civil penalty close to $7,500.
CPA (Colorado Privacy Act)
The Colorado Consumer Protection Act suggests that in trades, any deceptive practice is a violation. Even though there's no fixed penalty amount under CPA, the Colorado Consumer Protection Act does and imposes a $20,000 penalty per violation.
UCPA (Utah Consumer Privacy Act)
Under UCPA, the enforcement responsibilities are on the Attorney General, and the entities should be informed of the violations in writing and be given 30 days for rectification. In case of uncured offenses, a lawsuit can be filed, and a fine of $7,500 is imposed for every violation.
UPDATING, CHANGING, OR DELETING YOUR USER ACCOUNT
With us, you can withdraw your consent anytime by writing to us at [email protected]. You can also opt out of promotional updates and marketing campaigns by clicking on the UNSUBSCRIBE option or contacting our customer support executive. Based on your request, we will immediately remove your contact details from the regular marketing list. However, we may still get in touch with you about your requested service, user account, administration, and other non-marketing purposes.
For updating/changing account information or terminating your user account, contact us. To do it on your own,
Log in to your account > go to account settings > update or change your user details.
Follow similar steps to delete your account. Upon receiving your account termination request, we will delete your account and all related information from active databases. Please note we may retain some information for fraud prevention, future investigation, troubleshooting problems, and/or law enforcement.
LINKING THIRD-PARTY WEBSITES
Services linked to third-party sites, services, or applications may contain advertisements with no affiliation with us. We neither take liability for any kind of damage caused by using these third-party platforms nor do we guarantee the safety of your data shared with third parties linked to the services. Kindly review the privacy policies of the third-party sites before using them for availing services and contact them directly in case of queries.
COOKIES AND RELATED TRACKING TECHNOLOGIES
We may use cookies or related tracking tools, such as pixels or web beacons, for assessing and storing data. Cookies are small data files that we use to personalize search results, improve user experience, and analyze website performance.
Cookies We Use
Essential Cookies: These are used for improving the system's functionality, connection stability, authentication, security, and more. You can block cookies but it will affect the website's functioning.
Analytics Cookies: These cookies are used for identifying popular pages and understanding how the site is navigated, the traffic sources, the count of visits, and determining the ways to improve our site's performance.
Marketing Cookies: Third-party service providers and advertising partners use these cookies through our site to personalize advertisements on other websites based on your interests. You can turn off cookies to limit specific features of a service.
FOR HOW LONG YOUR DATA IS STORED
We store data as long as necessary for the purposes listed in this privacy policy unless applicable legal bodies permit a longer retention period. When there's no legitimate requirement for your data, we either anonymize or delete them. As for backup archives, everything is securely stored and isolated from further processing until everything is deleted permanently.
ENSURING COMPLETE DATA SAFETY
We have implemented advanced technology and used the latest organizational security norms to ensure complete data security while data processing. Despite the robust security measures, we make no unrealistic promises of protecting data from cybercriminals. We take all the necessary measures to block unsecured sources. Nevertheless, you should transmit data online at your own risk. Be sure to access our services in a safe environment to reduce unauthorized activities.
DATA COLLECTION FROM MINORS
We do not knowingly collect details or market our services to users under 18. If we learn any user is a minor, we immediately suspend the account and delete all data from our systems. If you know someone below 18 using our services, please notify us at [email protected]. We guarantee instant action.
TIME FOR REPLY AND SOLUTION
For any case related to your rights, the approximate time for action is a month from receiving the request. The duration may increase by 15 days in case of a high number of requests or complicated requests that require critical action. Regardless, you will be informed beforehand about such delays.
NOTIFICATIONS OF BREACH
Please understand that providing personal data for using our services and products is entirely a voluntary action without any obligation. Certain personal information is necessary for creating a user account and using our services. Refusing to provide the requested data will restrict you from some features. In case of data breaches, we will notify you and the respective data protection agency to minimize the violation of your rights and safety. Kindly be assured that we take the best measures to avoid such instances.
WHO IS THE PERSONAL DATA CONTROLLER
Solvemore LTD, a company registered under the laws of Cyprus with an office at Evi Building, Floor 2, Flat/Office 201, Kypranoros 13, 1061 Nicosia, Cyprus, will be your personal data controller.
UPGRADING PRIVACY POLICY
This privacy policy is subject to change with technological and legal updates. In case of changes or updates, we will notify you with detailed information. However, we encourage users to check this section frequently for the latest updates on our services or products for a seamless and secure user experience.
HOW TO CONTACT US
In case of queries or comments about our privacy policy, data safety protocols, applicable legalities, and related technologies, or any other general issue, chat with us or email us at [email protected].
