The Terms of Use Agreement ("Terms of Use," "Terms and Conditions") provides a comprehensive look into the legal terms of using our services from any website, app, or other properties owned by EssayProfy.com ("we," "us," "Company," "our"). Using any of our services means that clients ("students," "you," "customers") agree to the terms of use and will abide by them in case of any dispute between the client and our Company. Please go through these terms and conditions carefully. Once you click the check mark and use any of our services, we will assume that you have read all the clauses highlighted in our terms of use and agree to them.
Please note that the Terms of Use are subject to further modifications in the future. If we make changes to these terms, we'll inform you immediately. If you fail to agree to the updated Terms of Use within thirty (30) days of receiving the notification, we will assume that you do not agree with the terms, and we have the right to delete your account permanently. Upon deletion, you will not have access to our services, tools, or solutions received on your account.
Terms | Meaning |
Website | EssayProfy.com |
Consumer/Customer/Client/You/Yours | Anyone who is using our website to obtain services and information, make payments, place orders, bid for orders, etc. |
Company/We/Our | EssayProfy.com |
Messaging System | Built-in communication channel on our website to ensure direct communication between customer and expert or customer care executive. |
Order | Request sent electronically, which includes the task details |
Order Status | Provides the real-time status of the order |
Service | Refers to the solution to the order placed or any guidance the customer might require |
Product Revision | Refers to the act of sending a final product for editing upon failure to meet initial requirements |
Quality Assurance Department | Refers to the internal team responsible for assessing the quality of any product, solution, or service |
Support Team | Refers to the in-house team that handles all customer queries |
Writer/Expert/Scholar/Professional | Refers to the person employed by the Company to offer academic services to customers as per their contracts |
Affiliate Program | Refers to the program offering rewards and bonuses to repeating customers |
Wallet | Refers to the online credit storage where customers can top-up funds or store credits |
Signing up for our services or registering your account with EssayProfy.com means that you have read all the Terms of Use and Privacy Policies.
The order placement process takes place only via the order form. We do not accept requests via any other method.
The writer or the Company will not be responsible for making further edits or providing refunds for orders that do not contain all the necessary information.
The order form will contain all the necessary details required –
Task details
Page count
Word count
Deadline
Academic level
You are free to add additional information if you want. The final solution will be written according to the details that you provide.
During the registration process, you will be asked to share certain details, such as the following –
Name
Contact information
Country of Residence
You can check the privacy policy to review why such information is necessary and how we ensure confidentiality. If there are any changes to the information that you provide, it is your responsibility to update your profile.
You are requested to keep only one active profile. In case we detect multiple accounts of the same user, we reserve the right to terminate all profiles other than the original.
Before placing any order, make sure that you DO NOT belong to the following locations:
Countries | |
The United Kingdom of Great Britain and Northern Ireland | The Commonwealth of Australia |
New Zealand | Australia |
States within the United States | ||
Maryland | California | Pennsylvania |
Colorado | New Jersey | North Carolina |
Connecticut | Maine | Florida |
Nevada | Massachusetts | Texas |
Oregon | Washington | Virginia |
We do not offer or promote our services to residents of the following countries or states. If we find out that a customer has accessed our services by hiding their location (by adding the wrong address or using a VPN), we reserve the right to terminate their account and take legal action if required.
EssayProfy.com accepts orders and authorizes experts to work on orders only after receiving full payment from customers. We do not guarantee timely solutions within the deadline if the customer fails to complete the payment on time.
The Company uses its own pricing policy to determine the prices for any order. Our team assesses the following factors –
The order details
The deadline set by the customer
Additional personalization requests made
The word count of the order
The Company reserves the right to change the pricing policies as and when needed.
Customers can use any of the available payment options (credit/debit card, online wallets, PayPal, Apple Pay). Our support team will never reach out to you via call to transfer funds to any personal account. We do not take responsibility for customers falling prey to scams using our name.
After reviewing the order requirements manually, our team can send a revised price quote, which can be less or more than the original quote. If the revised quote is more, customers have the right to choose whether to proceed with the order or cancel it. In the case of cancellations, we'll process the refund as per the conditions mentioned in our Revision Policy.
Providing offers or discounts is done at the Company's discretion. We do not guarantee the availability of discounts all the time.
Once an order is placed, it cannot be transferred to another customer or canceled without just cause (see Cancellation/Refund Policy).
Customers have access to online wallets on their accounts where they can store credits to pay for their orders. [1 credit point = 1 US dollar]
In the case of a refund, EssayProfy.com credits the user's account with credit points that do not have any expiration date. You can use these credits to place further orders.
Once the customer fills out the order form, our team checks the details manually. In case the order contains any objectionable information, we reserve the right to cancel the order, terminate the user account, and take legal action if required.
In case our experts require further details regarding the order, they’ll contact customers directly. You are requested to respond to the query. Our writers will not take responsibility for any missing details in your order if you fail to resolve their queries.
The customer can make adjustments to their orders by contacting the support team as long as the writer hasn't started working on the order already. NO requests for order adjustment will be entertained once work on it has started. The customer will have to bear the additional charges if the additional adjustments made to the order increase the prices.
If a customer requires the writer to use specific reference sources when working on the order, they have to share the source links within the following time period:
Orders due within 24 hours – Within 30 minutes of placing the order
Orders due within 24-72 hours – Within 60 minutes of placing the order
Orders with a deadline of 72+ hours – Within 24 hours of placing the order
Failure to provide resource links means the customer leaves the responsibility to the writer to gather resources on the customer’s behalf.
Customers are encouraged to check the status of their orders regularly via their accounts. You can also get in touch with our support team or the writer directly to receive the latest updates regarding your order.
Customers are requested to contact their writer directly in case they have to share additional details regarding the order.
What Does the Company Take Responsibility for?
The Company takes full responsibility for delivering orders within the specified deadline. Upon failure to meet the deadline, customers have the right to request a refund on their order (check the Refund Policy for more details).
What Does the Company NOT Take Responsibility for?
EssayProfy.com does not take responsibility for failure to deliver an order due to incorrect contact details shared by the customer.
The Company is not responsible for the customer not being able to access their account due to failure to recall their login credentials.
EssayProfy.com takes full responsibility if the delivered order does not meet the initial requirements sent by the customer. The customer is within their rights to request revisions within 90 calendar days after receiving their order (the time period for sending revision requests can vary depending on the task. Please connect to our support team for further details).
EssayProfy.com’s Quality Assurance Department is responsible for handling all revision requests. The department has the right to deny revisions in case of the following situations –
The revision request changes do not align with the initial order details (Customers can place a new order or pay additional charges to request content adjustments according to new requirements)
The department feels that the revision request(s) are sent in order to take advantage of the policy and writers
If and when the department verifies genuine concerns regarding the order, the Company takes full responsibility for offering revisions free of cost.
Placing an order and completing the payment at EssayProfy.com means that the customer agrees that any solution they receive is only meant to be used for personal use and not for commercial sale. Customers found sharing the solutions on open platforms or charging for the same solutions can face legal action.
EssayProfy.com reserves complete rights to all works delivered by the writers as per the copyright laws.
The products delivered by the Company are only meant for educational purposes, research purposes, and referencing use. The Company reserves all the intellectual rights to the delivered content.
EssayProfy.com does not guarantee academic grade improvement even after the use of products by the customer.
Customers agree to destroy all papers received once they have served their purpose.
Ensuring that all the orders delivered are 100% original, free of AI or plagiarized content, error-free, and well-researched
Adhering to all copyright laws by providing proper citations for all references used in the solutions
Ensuring clients’ personal details remain safe and secure (see Privacy Policy for more details)
Ensuring that all the order requirements sent by the client are met in the provided solution
Ensuring timely delivery of all orders (unless the customer requests additional adjustments to the order)
Providing fair prices to all customers without any discrimination according to the existing pricing policy followed by the Company
The content posted at any of the third-party website links
Any losses faced by the customer by visiting any of the third-party links
Failure of payment if the customer does not use the recommended payment options
Ensuring that the customer has completed all the important sections in their order form
Ensuring that the customer has provided a working email ID or phone number
Checking the accuracy of the data provided in the resources shared by clients
By agreeing to our Terms of Use, you hereby agree not to hold the Company or any of our shareholders, employees, agents, representatives, subsidiaries, affiliates, directors, or advisors responsible for the following –
Failure of order delivery due to network issues, software or hardware failure, computer malfunctions, or any problems that are not directly related to the Company
Delay in order fulfillment for reasons that lie beyond the Company's control
Unclear or failed communication due to the supply of incorrect contact details
Any loss that you face upon the usage of our services
You are not to hold the Company or any of our associates responsible if you incur losses or end up encountering legal issues after using our services. We do not hold any responsibility or provide any compensation for losses incurred if a customer fails to adhere to the Terms of Use.
EssayProfy.com retains the right to terminate a customer’s account if we notice any of the following –
A customer from states/countries where we do not provide services intentionally adding wrong residence details or using VPNs to hire experts
A customer refusing to cooperate with the team
A customer using abusive language at any point during the process
A customer intentionally trying to harm EssayProfy.com or its clients by adding malware to order requests
A customer spreading misinformation regarding the services
In case of any dispute, the customer should approach EssayProfy.com for a solution. If no solution can be reached between the two parties, the customer and EssayProfy.com can opt for legal resolution.
